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Return & Exchange Policy

Our commitment to your satisfaction

At Fit & Kit, we believe the right outfit can change your day—and your mindset. Whether you're building a wardrobe or upgrading your essentials, we're here to help you feel confident, comfortable, and ready for anything.

Thanks for choosing Fit & Kit—where style fits and comfort sticks.

Fit & Kit Return & Exchange Policy

At Fit & Kit, your satisfaction is our priority! We want you to love what you ordered — but if something isn't right, we're here to help.

Eligibility for Return or Exchange

You may request a return or exchange if:

  • The item is defective, damaged, or different from what you ordered.
  • The item is unused, unwashed, and in its original condition with all tags/packaging.
  • You notify us within 3 days of receiving the product.
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Exchange Policy

We offer size or color exchanges for eligible items if stock is available. You must:

  • Send a message to our page with your order details and reason for exchange.
  • Ship the item back to us within 5 days of approval (delivery cost borne by customer unless we sent the wrong item).
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Return & Refund Policy

If a replacement isn't possible, we'll offer:

  • A full refund (for wrong/damaged items).
  • A store credit (for other eligible returns based on case-by-case review).

Note: Cash refunds are not applicable for items returned due to size issues unless it was a Fit & Kit error.

Non-Returnable Items

  • Items bought on sale or with discount codes.
  • Innerwear or personal hygiene-related products.
  • Items returned after the 3-day notification window.
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How to Initiate a Return or Exchange

Message us on our Facebook page: Fit & Kit

  1. Provide the order number, reason, and clear photos (if applicable).
  2. Wait for confirmation and return instructions.

We reserve the right to reject returns or exchanges that do not meet our policy terms.

Have Questions About Your Return?

We're here to help! Contact our customer support team for assistance.

Last Updated: May 10, 2025

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